Library services to A+ Staff The University of Auckland Library | Te Tumu Herenga
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Frequently Asked Questions
 
How can I access electronic journals from an ADHB computer?
How do I check whether the library holds a book or journal?
How do I obtain books or journal articles?
How can I learn how to use the databases or catalogue?
Can I arrange a tour of the library?
If I visit the Philson Library in person, how do I log on to the library computers?
How do I save a PDF file received as an email attachment?
Who do I contact for help with computer problems?
Can I access library resources on the ADHB Library Links website from home?
Can I access Medline from home?
Can I access additional library resources if I have a University of Auckland ID card?
I'm a clinical teacher, can I obtain a University of Auckland ID card in order to access additional library resources?
Why am I unable to access some of the Internet sites listed on the ADHB Library Links webpages?
How can I access electronic journals from an ADHB computer?
The ADHB contracts the University of Auckland Library for access to about 1800 e-journals. These are available via the ADHB Library Links website. Check the ADHB E-Journals list and if the article you require is in a journal included on this list, you can read it online from an ADHB computer.

For more information on how to access and print ejournal articles download the helpsheet ADHB Electronic Journals (pdf) 

Associate Members of the University of Auckalnd Library, those with a library photo ID card, may access many 1000's more e-journals but only from University networked computers i.e. computers in the Philson Library.

How do I check whether the library holds a book or journal?
To check whether the library holds a book or journal,  search Voyager  the University of Auckland catalogue.
  • Do a SERIAL TITLE search to find a specific journal.
  • Do a TITLE search to find a specific book. 
  • Do a KEYWORD search to find what items we hold on a specific topic.

How do I obtain books or journal articles?
1. Check the ADHB Electronic Journals list and if the article you require is in a journal included on this list, you can read and print it  from an ADHB computer.

2. Check Voyager, the Library Catalogue to see if the item is held in a University of Auckland library.

  • If the item is not held by the University you can order it by completing an electronic request form, or download a paper request form (to fax or post).
  • If the item is held by the University you may be able to request it.  Click here for more information about the Document Delivery service.

How can I learn how to use the databases or catalogue?
To arrange an individual or group tutorial, contact Information Services staff.

For information on using library resources click here.

Can I arrange a tour of the library?
Yes, you can arrange a tour of the library by contacting one of our  Information Services staff.

For more information on training and help available in the library click here.

If I visit the Philson Library in person, how do I log on to the library computers?
As an Associate Member of the University of Auckland, those with a library photo ID card, you are able to log onto Philson library computers with your Username (Net ID) and password. You must renew your Associate Membership each calendar year.

After logging on you will see the University of Auckland Library website and be able to access the whole spectrum of University e-resources.

How do I save a PDF file received as an email attachment?
To save a PDF file you have received as an email attachment:
  • Open the email message.
  • RIGHT CLICK on the PDF file attachment.
  • Click on Save As.
  • In the Save in box, select where you want to save the file, e.g. 31/2 Floppy (A), or on your computer’s Local Disk (C) drive.
  • In the File name box, change the file name to the name you want.
  • Ensure the Save as type box shows a .pdf file extension (if not, select "All Files" from the drop down menu and type .pdf after the file name).
  • Click on SAVE.

Or, open the PDF file in Adobe Acrobat and click File >> Save a Copy.

Who do I contact for help with computer problems?
To report broken links, or problems accessing library resources or databases, please complete the Fault Form located here.

Or, contact the ADHB IS Help Ph.630 9943 ext. 3601.

Can I access the library resources on the ADHB Library Links website from home?
Yes*, if you are an Associate Member and have a University of Auckland Username (NetID) and password.  Voyager does not require a username and password. 

Go to www.library.auckland.ac.nz 
<Click> on Subject Guides (middle left)
<Click> on Medical and Health Sciences
<Click> on ADHB Library Links (you may need to scroll down the page) and enter your University of Auckland Username (NetID) and password when prompted.

To register/re-register for Associate Membership of the University of Auckland Libraries please go to the register page. 

*UpToDate is NOT available off site.

Can I access Medline from home?
Yes, if you have an Associate membership to the Library (photo ID library card). Access requires your University Username (NetID) and password.

Some versions of Medline are freely available via the Internet. Click here for a list of free WWW databases.

Can I access additional library resources if I have a University of Auckland ID card?
Yes.  All ADHB staff have access to some library resources from the ADHB Library Links website on the ADHB Intranet. As an Associate Member of the University of Auckland you can access all University of Auckland databases and resources from computers in the Philson Library.

Associate membership also allows access from your computer at home to the databases and resources available via the ADHB Library Links website, not the full range of University of Auckland databases.

Staff and students with current full University of Auckland Library membership (rather than Associate membership) can also access additional resources on University of Auckland Library homepage, from home or work. 

For more information contact Information Services staff.

Clinical teachers can download a helpsheet (pdf) 

I'm a clinical teacher - can I obtain a University of Auckland ID card in order to access additional library resources?
Yes.  Download this helpsheet (pdf).

Why am I unable to access some of the Internet sites listed on the ADHB Library Links web pages?
From your ADHB computer you will either have full access to the Internet, or access to the ADHB Intranet only. If you have Intranet only access you may not be able to access some of the Internet links included on the ADHB Library Links web pages.

The Library try to add as much Internet content as possible to the local ADHB server so that websites can be accessed even if staff don't have full Internet access but this is not possible for all sites.

You can apply for full Internet access through the ADHB I.S. department using the application form located here.  You should however discuss this with your departmental manager first as you will need to have your application authorized.

If you already have full Internet access but are still unable to access Internet sites listed on the library web pages, please report this by e-mailing library staff.

 

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