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Overdues, lost or damaged items
Overdue items
Items become overdue when they are not returned by the due date or within 5 days of being recalled. If you have an overdue item you will not be able to borrow any other items or place requests until your overdue item is returned. Once an item is very overdue it is marked as lost. You may be charged a fee for its replacement.
Lost or damaged items
Report any items which you have lost or which have been damaged as soon as possible to avoid suspension of your borrowing privileges.
Paying library charges
Payments may be made by the following methods:
| Online via My Library Account. |
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| Note: A 1.9% convenience fee applies to credit card, debit card and EFTPOS transactions. | |
How to avoid blocks
- Know when your loans are due back - check your email regularly for notices or check My Library Account.
- If you are away for an extended period, e.g. holidays or clinical placements, make arrangements to return your items on time and check your emails regularly for notices.
- Never lend items you have borrowed to anyone else. If they lose them or return them late, you are responsible.
Contact the Library
- The library is not obliged to notify you when items are overdue, though we usually do. Your borrowing privileges may be suspended if you have overdues, even if no notice has been received.
- If you receive an overdue notice for an item you have returned, let us know. We will search for the book. If it is not found, we will contact you regarding the next step. If you find the item yourself, please return it.
- For queries regarding library notices and blocks, visit the helpdesk or contact us.