Borrowing

On this page:

How to borrow

  • Te Toka Tumai Auckland staff with Associate membership may borrow books from any University of Auckland Library.
  • Current Library Associate membership and a Campus Card (ID) are required to borrow items.
  • Use the University of Auckland Library Catalogue to find and locate available books. Online resources, e.g. e-books, are accessible from a University of Auckland Library computer only.

Search the Catalogue

  • Visit and borrow from any University of Auckland Library, including Philson Library.
  • Request books be delivered to Greenlane and community sites via the internal mail.

What you can borrow and for how long

  • If someone recalls a book you have on loan, you must return it by the new due date to avoid suspension of your borrowing and requesting privileges.
  • The standard loan period applies to books and On-Demand Collection journals and theses.
  Standard Loan period Maximum items allowed on loan
Te Toka Tumai Auckland staff 60 days
or
5 days if there is a waiting list. Renew to a maximum loan period of 180 days		 100
Honorary Clinical Appointments 60 days
or
5 days if there is a waiting list.Renew to a maximum loan period of 180 days		 100

Journals

  • Most print journals in the Philson Library may not be borrowed.
  • Borrowable journals are usually 3 day or 7 day loans and may not be renewed.
  • Journals in the On-Demand Collection may be borrowed for the standard loan period.

Philson Short Loan items

Short loan collections contain high-demand items from University of Auckland course reading lists.

  • Items in Short Loan collections are usually issued for 2 hours
  • They may be renewed twice.

Some items are available for 3, 5 or 7 day loans. These are not usually renewable.

New Zealand Reference Collection (Philson Library)

  • Ask at the Philson Library Lending Desk.
  • To be used in the Library only.

Videos

  • Usually 7 days.

Missing items

  • Ask for assistance if you are unable to locate an item on library shelves.
  • You may have the library contact you if a missing item is found.
  • If we don’t have the item you want, request it and we’ll obtain it from elsewhere.
  • The Catalogue indicates when items are temporarily unavailable.

My Library Account

Use My Library Account to:

  • Check your loans and due dates
  • Renew items
  • Check for items requested from you
  • Check if requested items are waiting for pick-up
  • View any blocks on your Campus Card (ID)
  • Check your email and postal address

Renewing your items on loan

To renew your items on loan

Items on loan to you are automatically renewed for up to 180 days unless someone requests the item you have borrowed.

Items may not be renewed if:

  • They have been requested by someone else.
  • They are limited loans (2 or 3 hour; 3, 5 or 7 day loans).
  • They have reached the maximum loan period.
  • You have a library block on your account because of overdue loans.

Returning your items on loan

  • Return items by the due date.

How you know when loans are due back

  • If someone requests a book that you have borrowed, you may have to return it before the original due date. We will send you a recall notice by email with a new due date.
  • Check the new due date when we send you a Due Date Change notice.
  • For the due dates of your loans, check My Library Account.

How to return your loans

  • In person to the Philson Library (recommended). Books from any University of Auckland library may be returned to Philson.
  • Via the internal mail system. Allow at least one day for internal mail to reach the library.

Return your items on time to avoid blocks

  • Return items by the due date or time to avoid suspension of borrowing privileges.
  • Check your email regularly for notices. Please contact us if you have any queries about notices.
  • If you are away for an extended period, e.g. holidays or clinical placements, check your email regularly and make arrangements to get items back on time.
  • An item remains your responsibility until the library has discharged it from your record. If the item becomes lost or overdue in transit, your borrowing privileges may be suspended. Never lend items you have borrowed to anyone else. If they lose them or return them late, you are responsible.

Overdue, lost or damaged items

Overdue items

Items become overdue when they are not returned by the due date or within 5 days of being recalled. If you have an overdue item, you will not be able to borrow any other items or place requests until your overdue item is returned (but you may still use electronic resources).

Overdue items are marked as lost. You may be charged a fee for their replacement.

Lost or damaged items

Report any items which you have lost or which have been damaged as soon as possible, to avoid suspension of your borrowing privileges. You may be charged a replacement fee for the item.

Paying library charges

Payments may be made online via My Library Account.

The two payment methods are:

  • Credit card / Debit card (1.9% convenience fee applies)
  • Account to account

Library blocks

What is a block?

A block is a suspension of your library account. You won’t be able to borrow or request items until the block is lifted. You can still use our electronic resources.

Why you may be blocked

You will be blocked from borrowing or placing requests if you exceed any of the following limits:

  • You have any overdue recalled items from any library.
  • Your Campus Card has a status of expired, lost or stolen.
  • You have 100 items currently on loan.

Your number of loans is calculated across all libraries from which items are borrowed including Interlibrary Loan items and equipment.

How to remove your block

  • Return overdue items. If you cannot find them, report them missing using Ask us.
  • Use the most recent Campus Card which has been issued to you.
  • Return some of your items if you have 100 items currently on loan.

How to avoid blocks

Never lend items you have borrowed to anyone else. If they lose them or return them late, you are responsible.

Know when your loans are due back.

  • Return borrowed items to the library by the due date.
  • Check the new due date when the Library sends you a Due Date Change notice.
  • To check when your items are due back, use My Library Account.
  • Libraries are open throughout the year. Remember that books may fall due on a weekend or during semester breaks.

Check for notices

  • Check your registered email regularly for notices.
  • If you are away from campus for an extended period, e.g. holidays, going on practicum, field trips, or clinical placements, check your emails regularly for notices and make arrangements to get items back on time.
  • The Library is not obliged to notify you when items are overdue (though we usually do). Your borrowing privileges may be suspended if you have overdue items, even if no notice has been received.
  • If you receive an overdue notice for an item you have returned, let us know. Library staff will search for the book, and if it is not found, they will contact you regarding the next step. Let us know if you find the item yourself.

For queries regarding library notices and blocks, visit the Philson Library helpdesk or Ask us.

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