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Username and password

Your library username and password gives access to:

Get your username and password

  • Your username and password is provided with current Associate Membership.
  • Each time you renew your Associate Memberhip, your username and password will reactivate.
  • If your membership is being processed, a temporary username and password is available for logging on to a university computer in the Library. Ask at the Philson Library Lending Desk.

Change or reset your password

  • Change your password online, to make it memorable.
  • Reset your password, if you have forgotten it or if it is no longer valid. Either:
    • Reset your password online with your username or Campus Card ID number (works best with Firefox or Chrome).
    • Or, phone the University Staff Service Centre on (64) 09 923 6000 (Monday to Friday 7:30am - 6pm), providing your name and username.

Protect your password

  • Do not write down your password.
  • You must keep your password confidential and you are not permitted to share it with anyone else.
  • No University representative will ask you for your password.