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Costs and delivery times

  • All costs are charged to ADHB, the organisation (not to individuals or departments).
  • Standard requests are $5 plus GST.
  • Urgent requests are $20 plus GST.
  • Requests sourced from external libraries are charged at cost recovery from the supplying library.
  • Only items for ADHB work may be requested.

Delivery times

The requesting service operates Monday to Friday 9am to 5pm.

Article delivery

  • We aim to supply articles from University of Auckland Libraries within 24 hours.
  • Allow 2-3 days for articles at another University of Auckland campus/storage.
  • Allow 1-2 weeks for articles supplied from external libraries (Interlibrary Loans).

Book delivery

  • Allow at least 2-3 working days for books from other University of Auckland libraries.
  • Allow up to 2 weeks, for books from external libraries (Interlibrary Loans).
  • Books from other libraries in New Zealand can be renewed by contacting Library staff.
  • Books are delivered to Greenlane and community sites via the internal mail (full work address required).

Urgent delivery

  • Are supplied within 24 hours.
  • For articles required same day
    Phone: +64 9 923 6125 or +64 9 923 5532


Phone: +64 9 923 6125