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Change or reset your password

  • Reset your password online 
    Use your username or the ID number on your Campus (Library) ID Card.
  • Change your password online
  • Use to change an existing password.
  • You may also also phone the University Staff Service Centre to get your password: +64 9 923 6000, Monday to Friday 7:30am - 6pm. Provide your name and username.
  • If you have any questions, contact Philson Library staff on +64 9 923 5532 or email:

Protect your password

  • Do not write down your password.
  • You must keep your password confidential and you are not permitted to share it with anyone else.
  • No University representative will ask you for your password.