Services
Request an article or book
All Te Toka Tumai Auckland staff may request articles, chapters or books using the Request an article or book form. Only items for Te Toka Tumai Auckland work may be requested.
Requests are sourced from external libraries via Interlibrary Loans when not available from University of Auckland libraries.
Costs
- Costs are charged to Te Toka Tumai Auckland, the organisation (not to individuals or departments).
- Standard requests are $5 plus GST.
- Urgent requests are $20 plus GST.
Delivery times
- The requesting service operates Monday to Friday 9am-5pm.
- Urgent requests are supplied within 24 hours.
- For articles required the same day, drop by the Philson Library in person or email: philson.iclds@auckland.ac.nz
Article delivery
- We aim to supply articles from our electronic collections and articles scanned from Philson Library print collections within 24 hours.
- Allow 2-3 days for articles scanned from print collections at another University of Auckland campus/storage.
- Allow 1-2 weeks for articles supplied from external libraries (Interlibrary Loans).
Book delivery
- Allow at least 2-3 working days for books from other University of Auckland libraries.
- Allow up to 2 weeks for books from external libraries (Interlibrary Loans).
- Books from other libraries in New Zealand can be renewed by contacting Library staff.
- Books are delivered to Greenlane and community sites via the internal mail (full work address required).
- We will send an Item Available notice to your nominated email address.
- The notice indicates the date by which the item must be collected (usually five days’ time).
- To check on items you have requested, and those waiting for collection, use My Library Account.
Requesting articles
- Before placing a request, check whether the article you want is available in the Te Toka Tumai Auckland E-Resources catalogue.
- You may request up to 10 articles per week. Enter one article per request form and place multiple requests consecutively.
- Articles will be emailed.
- Te Toka Tumai Auckland requirements and copyright conditions apply to article requests.
Requesting books and chapters
Library Associate membership is required to request books. Before placing a request, check whether the book you want is available as an e-book in the Te Toka Tumai Auckland E-resources catalogue, or the University of Auckland Library Catalogue. E-books in the University of Auckland Library Catalogue are only available from a Library computer or you may request a copy of a chapter.
- Fill in the Request an article or book form. Use this form if you want books delivered to a Greenlane or community site work address.
- Associate members with a username and password may also use the request options in the University of Auckland Library Catalogue. See: How to request items from the Catalogue. Books requested here are delivered to Philson Library.
- You may request books that are on loan or books at another campus.
- Books not held by University of Auckland libraries are sourced externally via Interlibrary Loan. These can be renewed by contacting us (please include your Interloan number).
- Books may be collected from the Philson Library or delivered to Greenlane and community sites via the internal mail.
- Te Toka Tumai Auckland requirements and copyright conditions apply to requests for chapters.
When a book is requested from you
You have a minimum period of 5 days from the date of issue before a book you have on loan can be recalled/requested. We will email you if a book you have on loan has been recalled/requested by another patron.
- You must return your book by the new due date, which overrides the original due date, preferably to the library you borrowed it from.
- You have a maximum of 5 days from the date of the recall notice to return the item.
- Your borrowing privileges may be blocked if you do not return it by the recall due date.
Request a literature search
- Request support for a detailed literature search
All Te Toka Tumai Auckland staff can use this form for work-related purposes. If you are studying, please contact your institution of study.
Allow at least 3-5 days (Monday to Friday) for us to complete your literature search. If your request is urgent, please include this as a note.
Training and consultations
Need evidence to support patient care? Looking to update hospital guidelines or extend your professional development? Library training and literature searching support is available at your workplace or in the Philson Library.
We provide:
- Individual one-on-one research consultations. The best searches combine your subject expertise with our searching expertise. However, if you are unable to meet with us, you may Request a literature search and we will email search results to you.
- In-service training workshops tailored for your team or department on a range of topics. We run sessions in Te Toka Tumai Auckland departments, Te Toka Tumai Auckland computer training rooms, or in the Philson Library computer training room.
We can cover:
- Appropriate search strategies and databases for your topic or clinical needs
- How to search specific databases
- Evidence-based searching or clinical queries
- Advice for systematic reviews
- Keeping current using email alerts, e.g. topic and journal table of content alerts
- Library orientations and refreshers
How to book:
- Please email us in advance to book a research consultation or training workshop
adhblibrarylinks@auckland.ac.nz
Interlibrary Loan
If the article/chapter you want is not available via the Te Toka Tumai E-resources catalogue, or the book you want is not available in the University of Auckland Catalogue, we will source this externally.
Use the Request an article or book form. Staff with Library Associate membership may also place an Interlibrary Loans request using the University of Auckland Library Catalogue.
- You may not request items held in the University of Auckland Libraries unless they are lost or missing.
- Journal articles and book chapters will be emailed to your nominated email address and are yours to keep.
- Physical items, e.g. books,
- May be collected and returned at the Philson Library.
- May be renewed by emailing au.interloans@auckland.ac.nz with your request details.
- Te Toka Tumai Auckland requirements and copyright conditions apply.
Te Toka Tumai Auckland requirements and copyright conditions
Te Toka Tumai Auckland requirements
- Requesting services are for Te Toka Tumai Auckland staff, and for Te Toka Tumai Auckland work-related purposes only.
- If you are studying, please contact your institution of study.
Copyright
- You may request one article from a specific issue of a journal at any one time or two articles from the same journal issue if they are on the same topic.
- You may only request items for Te Toka Tumai Auckland research, teaching or study purposes.
Printing, copying and scanning in the Library
Is available to Associate members.
Log in to a library copy and print machine with your username and password or swipe your Campus Card (ID).
An initial credit of $10 for printing is added to your Print Account.
Email adhblibrarylinks@auckland.ac.nz to add further credit.
Please ask at the Philson Library Helpdesk if you need assistance.
Costs
Black and white A4/A3 – 10 cents per page.
Colour A4/A3 – 20 cents per page.
If you do not have Associate membership, please bring a memory stick and library staff will print on your behalf.